For something that cost me $539 (includes the delivery) I expected much better quality.
My biggest issue is the lift-and-slide lid. Simply lifting it isn’t enough—I have to flex the lid to get it to slide and I’ve cut my finger multiple times because of the design.
The second major issue is the internal grid. Once the hay gets about halfway down, the grid gets stuck. My horse becomes frustrated because he can’t access the hay at bottom properly. No amount of fluffing or rearranging the hay fixed the problem. In the end, I had to get my dad to cut the grid down to make it work. For a product costing over $500, I don’t think customers should have to modify it themselves just to make it function as intended.
Would I buy it again if I had the chance? No. I’ll keep using it because I’ve already spent the money and modified it, but if I could go back, I’d choose a different product. Unfortunately, this product didn’t live up to the price tag or my expectations. Honestly surprised non of the other reviews had these issues, maybe i got a faulty one but either way not worth the financial risk if you are considering buying this!!